Privacy Policy for Volta Insite

Effective Date: 10/07/2024

Volta Insite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website and interact with our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you contact us, sign up for our services, or request information, we may collect personal information such as your name, email address, phone number, and company details.

• Usage Data: We collect data on how our website is accessed and used, including your IP address, browser type, browsing behavior, and the pages you visit.

• Cookies: We use cookies and similar tracking technologies to enhance user experience, monitor website performance, and collect information about your interactions with our site.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our services.

• To communicate with you regarding inquiries, updates, and promotions.

• To personalize your website experience and offer tailored content.

• To analyze and understand how our website is used and monitor its performance.

• To comply with legal obligations or protect our rights and the safety of our users.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website or conducting our business.

• Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Choices

• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send.

• Cookies: Most web browsers allow you to control cookies through settings. You can choose to delete or block cookies, but this may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

7. Sharing information with third parties

The personal information Voltainsite collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Voltainsite engages third parties to send information to you, including information about our products, services, and events.

8. Transferring personal data to the U.S.

Voltainsite has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Voltainsite’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Voltainsite is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Voltainsite also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Voltainsite in a manner that does not outweigh your rights and freedoms. Voltainsite endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Voltainsite and the practices described in this Privacy Statement. Voltainsite also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Voltainsite has received zero government requests for information.

For more information or if you have any questions, please contact us at privacy@voltainsite.com

9. Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right of data portability

• Right to object

• Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data Voltainsite collects about you and how it is used.

If you wish to confirm that Voltainsite is processing your personal data, or to have access to the personal data Voltainsite may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Voltainsite might have received the data from Voltainsite; what the source of the information was (if you didn’t provide it directly to Voltainsite); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Voltainsite if it is inaccurate. You may request that Voltainsite erase that data or cease processing it, subject to certain exceptions. You may also request that Voltainsite cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Voltainsite processes your personal data. When technically feasible, Voltainsite will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Voltainsite will provide you with a date when the information will be provided. If for some reason access is denied, Voltainsite will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at privacy@voltainsite.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

10. Data storage and retention

Your personal data is stored by the Voltainsite on its servers, and on the servers of the cloud-based database management services the Voltainsite engages, located in the United States. The Voltainsite retains service data for the duration of the customer’s business relationship with the Voltainsite and for a period of time thereafter, to analyze the data for Voltainsite’s own operations, and for historical and archiving purposes associated with Voltainsite’s services. Voltainsite retains prospect data until such time as it no longer has business value and is purged from Voltainsite systems. All personal data that Voltainsite controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@Voltainsite.com

11. Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at: